Floumy Documentation

Issues and Requests

Capture bugs and customer demand, search and prioritize the backlog, and connect feedback back to delivery.

Requests

Requests are for feature demand, product feedback, and customer ideas.

What a request contains

Title
Description
Vote count
Status
Optional estimation
Related initiatives
Comments

Request statuses

Status
Pending
Approved
Planned
Ready to Start
In Progress
Completed
Closed

What users can do on the Requests page

Search requests by title or description
Vote up or down on requests
Open request detail pages
Create new requests

Request detail pages

Request detail pages show:

The request content
Related initiatives
Comments

From the admin edit screen, you can also:

Change request status
Set an estimation
Delete the request
Generate initiatives with AI based on the request title and description

Issues

Issues are for bug reports and operational defects.

What an issue contains

Title
Description
Status
Priority
Related work items
Comments

Standard issue statuses in the edit screen

Status
Submitted
Acknowledged
Under Review
In Progress
Awaiting Customer Response
Resolved
Closed

Priority levels

Priority
Low
Medium
High

What users can do on the Issues page

Search issues by title or description
Review issue statistics
Open issue detail pages
Create new issues

Issue detail pages

Issue detail pages show:

The current issue status and priority
Related work items
Comments

Use the link to work items whenever a bug has an execution trail you want the team to track.

Public Feedback Flows

Requests and issues can also be exposed on public project pages when build-in-public is enabled.

Important behavior:

Public visitors can browse public request and issue boards without signing in.
Creating a new request or issue requires authentication.
Commenting also requires authentication.

This makes it possible to expose intake publicly without allowing anonymous editing.

When to Use Each

Use Requests when…	Use Issues when…
You are collecting ideas, demand signals, or product suggestions	You are tracking a defect, regression, or broken workflow
You want votes to help prioritize	You need a clear bug lifecycle with status and priority
You may turn customer demand into initiatives later	You may turn a fix into work items immediately

Cycles and Work Items

Run delivery with cycles or active work, backlog management, and execution states.

Pages, Audit Log, and Collaboration

Use internal pages, comments, mentions, and the audit log.